Effective Date: 2021-06-15

Audience: EU/UK-based businesses, customers, patients, and website users.

At Densitas Inc. (henceforth referred to as “Densitas,” “us,” “our,” and “we”), we value and respect individual privacy and are strongly committed to safeguarding personal information. Our business partners, website users, customers & their patients, and data protection authorities expect that we will uphold this commitment with respect to the collection, use, and retention of personal information.

This policy sets forth the standards that govern our treatment of such personal information.

Privacy Practices

Notice

When we collect personal information from any of our EU/UK-based business partners, customers, their patients, or website users, we commit to informing them about the types of information we collect about them, the purposes for which we use the information, the third parties to which we disclose the information, the choices and means that we offer for limiting their use and disclosure, and how they can contact us with any inquiries or complaints.

Notice is provided in clear and conspicuous language at the time of collection or as soon as practicable thereafter, but in any event, before we use the information for a purpose other than that for which it was originally collected or processed (unless authorized to do so by applicable data protection laws) or before we disclose the information for the first time to a third party except where the third party is an Agent as defined above.

Personal information covered by this policy includes:

  1. Patient information
  2. Customer information
  3. Business Partner information
  4. Website User Information

Personal information will not be used for any activities such as marketing, promotion, and sale or lease to third parties without your consent. Personal information is likewise never shared with vendors, suppliers, and contractors except where necessary to support the provision of products and services we offer.

Personal information may be used by us to facilitate complaint handling/ adverse event reporting, research, internal record keeping, marketing and promotion, requests for additional information, and other legal and business activities.

We may use personal information to improve the information we provide to you on our website about our products and services. We may also inform you of upcoming conferences we will be attending, our release schedule, and news stories about Densitas or send you marketing and promotional materials when you consent to receive this information.

Identifiable patient information may be used or accessed by Densitas as part of our service and product offerings, to develop our products, or to perform routine maintenance activities. When Densitas encounters identifiable patient information, Densitas enters into appropriate agreements with its partners or customers to safeguard the information in accordance with applicable data protection laws before gaining access to the information. In the unlikely event, the information is used or accessed in a manner contrary to the agreed-upon arrangements, Densitas will notify its partners, customers, and data protection authorities of the incident as required by law and contractual agreements per agreed upon reporting mechanisms and immediately delete, anonymize or destroy the information, if feasible and appropriate.

Cookies

Refer to our Cookies Policy.

Choice

If we wish to use your personal information covered by this policy in a manner that is incompatible with the purposes for which it was originally collected or subsequently authorized by you—or—if we wish to disclose the information to non-agent third parties, Densitas will seek your consent (“opt-in”) before transferring or using the information in this manner.

Onward Transfer

If we transfer personal information to vendors, suppliers, contractors, agents, or other third parties, we will obligate them to protect the information at least to the same degree mandated by applicable data privacy laws.

We use HubSpot and Google Analytics, which use cookies and similar technologies to collect data such as IP addresses to distribute information to users who have subscribed to our mailing list and to evaluate the use of and interaction with our website respectively. You may learn about HubSpot’s privacy policy by clicking here and Google’s here.

If we learn that a third party is using or sharing personal information in a manner inconsistent with this policy, we will take reasonable steps to prevent or stop such use or sharing.

Access and Data Portability

We commit to providing you with access to your personal information whenever possible. Email us at [email protected] if you wish to:

  1. See or obtain the information we have about you, if any
  2. Change/ correct any information we have about you
  3. Have us delete any information we have about you
  4. Express any concern you have about our use of your information

We will honor requests to delete information whenever appropriate to do so, such as when we no longer need it or your right to deletion outweighs our legitimate grounds for processing the information. Where provided by law, you may withdraw consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate.

Please note that providing personal information to us is voluntary on your part. If you choose not to provide us with certain information, we may not be able to offer you certain products and services, facilitate access to website content in whole or in part, or provide comprehensive support.

Security

We take precautions to protect the personal information covered by this policy from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We have put in place appropriate security measures to safeguard the information from loss, misuse, unauthorized access or disclosure, alteration, or destruction both online and off. Only employees who need the information to perform a specific task such as customer billing are granted access to personally identifiable information. Likewise, the computers and servers that house this information are kept in a secure environment. Personal information is transmitted securely over the Internet using data encryption technology.

Retention

We will keep your personal information only as long as we need it for the purposes for which we collected it, or as permitted or required by law.

Data Integrity

We will use your personal information only in ways that are compatible with the purposes for which it was collected and for which you consented. We will take reasonable steps to ensure that information is relevant to its intended use, accurate, complete, and current.

Policy Review

We regularly review how we’re meeting this policy and take corrective action in the event we discover we are not meeting our obligations. We also regularly verify that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and complies with relevant data protection laws.

Amendments

This policy may change from time to time in a manner that remains consistent with relevant data protection laws. We will post any revisions to the policy here and encourage you to revisit this page periodically to check for updates and ensure you are happy with them.

If you feel we are not abiding by this policy, have questions about our privacy practices, or wish to withdraw consent for a particular use of your personal information or otherwise exercise your data ownership rights, contact us at:

Densitas Inc.

Address: #66, 1344 Summer St., Suite 311B, Halifax NS, B3H 0A8
Email: [email protected]
Phone: 902-405-4610